Overview with tools, software, best practices and alternatives
What is Performance Management?
Performance management is a procedure in which team members work hand in hand to set up plans, strategize, monitor, and identify a member’s work goals, along with the general involvement with the team and the project itself. It includes activities that make sure that the team’s goals are being met in an effective and efficient manner.
Who does Performance Management?
Teams from various fields conduct performance management, since all of them have goals. From the business world, performance management can also be executed by people in the fields of healthcare, education, information technology, and journalism, among others.
Why do Teams do Performance Management?
Teams conduct performance management for the following reasons.
First is to inform. Performance management allows the team members to be informed and updated about the activities, performance, status, and development of the team and the project. Members and affiliates of the team will also be able to communicate points on significant areas, such as achievements, issues, plans, strategies, and actions.
Another reason why organizations conduct performance is to enhance the capabilities and potential of their people. With this procedure being done, new goals can be set, along with progress assessment and assistance, which help ensure that team members are reaching their objectives and goals. This will foster not only the growth of the team members, but also the growth of the organization.
How to do Performance Management / Ways to do Performance Management
Performance management provides salient and pertinent information about the performance, activities, standing, and development of the team, the project, and the team’s connections.
The procedure starts with the identification of plans, which should be specific, measurable, attainable, realistic, and time-bound. Plans can be short-term or long-term and they have to be documented in the team’s files.
Monitoring and evaluating the progress of the team follows goal-setting. This is the stage in which the team checks whether the members meet the formulated goals or not. Plans, strategies, and actions are retained if the goals are met; otherwise, changes and corrective actions are required.
Overall, performance management review and evaluation is also done annually, usually at the end of the year. This is for the members to think and actualize the necessary adjustments in the following year.
Advantages of using Performance Management
The conduct of performance management is highly helpful to the team and the business for the following reasons.
First is communication. Through doing performance management, team members will be informed about their teammates’ activities, performance, status, and progress. This way, members of the team will be able to identify strong and weak areas that they can maintain and improve, respectively. Moreover, they will be able to establish a more stable foundation of the business process through planning, strategizing, and implementing actions.
Another advantage of doing performance management is personal and organizational growth. The process sorts both positive and negative points of the members, along with the evaluation of goals. Performance management reveals those actions that are efficient in reaching the goals, as well as the actions that are not. As a result, the members’ knowledge, skills, and attitude will be boosted, leading to personal growth.
Disadvantages of doing Performance Management
While doing performance management can help the team in several ways, there are also some instances in which it can put negative impact to the business team.
Performance management can be tedious and time consuming. The process involves evaluation of plans, strategies, and actions, which are important to getting favorable results. However, some members may be preoccupied with doing the procedure, which could result to missing their other tasks and duties.
Another bad point in performance management is the conduct of the procedure in virtual teams. Online performance management requires stable internet access to be carried out. Hence, poor or absent internet connection will disable the team to conduct the procedure.
Best Practices for doing Performance Management
Performance management in business helps team members and leaders to be fully informed, updated, and aware of the standing and development of the team and the project itself.
The team may utilize the so-called 360-degree feedback process. This involves informing team members their perception of one another, as well as how they affect other members, in both positive and negative views. It facilitates feedback from members, which is viewed as objective and valid; hence, actualizing the actions and results required.
Clear rating scales can also be utilized in conducting performance assessment. This guides and simplifies the process, in addition to enhancing the competencies and relationship of the members with one another. The rating scales should have a simple structure, non-inflammatory language, and objective in nature.
Key competencies, like teamwork, communication, and problem solving, can also be included in the performance management form, if the team or organization has one. These will serve as object measures, which will help members and leaders in evaluating their teammates.
Team members may also use an employee training and development plan. This includes formulated goals, strategies, and actions that the team members could do to maximize their performance and progress in doing their tasks in the project. It includes objectives, key responsibilities, activities, resources, time frame, and evaluation results.
How Teamreporter helps Teams at doing Performance Mangement
Teamreporter is an application that replaces status meetings with scheduled report mails. Teams with four members can use the application for free and signing up just takes up to less than a minute.
With Teamreporter’s automated and user-friendly interface, team members will be able to send and receive information, updates, and evaluations of the team easily and swiftly. Teamreporter sends the members e-mail notifications, asking members to send pertinent information like their accomplishments, progress, issues, and performance evaluations. Then, the application will generate data summary based on the replies of the members and it will be sent the following day.
Teamreporter’s flexibility allows teams to use it without affecting the workflow and environment. Users can modify the structures of the questions in the application, along with the schedule of e-mail reports. In addition, users can also change the list of members who need to send reports and those who will receive the reports. Moreover, members can also use Teamreporter along with other applications that they use.
Team leaders can use the Teamreporter in evaluating their team. The application gives them a clear overview of not only the team status and progress, but also the evaluations of team members with one another. Hence, the evaluation of the members’ performance is more objective, allowing leaders to identify those who perform well and those who need further assistance. Also, leaders can utilize data from Teamreporter when they make reports or training modules.
Alternatives to Performance Management
Performance management is efficient in information dissemination in teams; however, business teams can also take into account some alternatives that the team can use or do when doing reports.
The use of e-mail reports can be done in conducting performance management. With a laptop or smart device and a stable internet connection, team members will be able to send information, updates, and performance evaluations of other members of the team. However, poor or absent internet access will not make this feasible.
Another option that the team can use in doing performance management is the use of reporting applications. New applications are available online and in application stores in mobile phones, which team members can also download to their laptops or mobile devices. Some applications can be personalized in line with the team’s workflow, allowing members to send performance management reports anytime and anywhere.
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